We are seeking a proactive and organised Commercial and Visitor Experience Officer with a background in retail, partnerships, and visitor-facing services to support the commercial development in Crystal Palace Park.
Closing date for applications: Monday 27 April 12:00
Download the information pack here: Commercial and Visitor Experience Officer Job Description
Image credit: HTA Design

Part of the partnership project between Crystal Palace Park Trust and London Borough of Bromley, this role is made possible with The National Lottery Heritage Fund, thanks to National Lottery players.
About the role
This is an exciting opportunity to play a hands-on role in growing commercial activity within one of London’s most iconic parks. You’ll support the development of sustainable income streams while helping to deliver a high-quality and accessible offer for everyone who visits.
Working closely with the Head of Commercial and Visitor Experience, you’ll manage relationships with commercial partners and concessions, oversee the day-to-day operation of the Visitor Centre retail offer, and support ticketing and membership activity. You’ll work collaboratively across teams to ensure activities are well coordinated, and align with the Trust’s wider ambitions.
You’ll be confident managing multiple priorities in a fast-paced environment, with strong organisational skills, attention to detail, and good commercial awareness.
How to apply
Please download the application pack and submit the following documents as separate PDF files:
• CV
• Covering letter not to exceed two single-sided pages. The covering letter should consist of a statement of personal interest and clearly describe how the applicant satisfies the job description (main responsibilities and person specification) outlined above.
Submit the three documents above to jobs@crystalpalaceparktrust.org, quoting ‘Role: Commercial and Visitor Experience Officer 2026’ in the subject line.
Closing date: Monday 27 April 12:00
Shortlisting: W/C 27 April
First round interviews: Thursday 7 May
